Case Study: Panic Inc. upgrades analytics and strengthens privacy compliance with TelemetryDeck

Panic Inc. fixes Transmit crash in 1 emergency update with TelemetryDeck

Panic Inc., a highly regarded software studio known for products like Transmit, Nova, and the Playdate console, needed a flexible and privacy-conscious analytics service for their multi-platform applications. Their previous analytics provider was insufficient, and they required a solution that could support development across macOS, Windows, and Linux. After receiving strong recommendations from the Mac developer community, they turned to TelemetryDeck.

The solution from TelemetryDeck provided a powerful and intuitive analytics platform that was easy to integrate. Despite a minor initial challenge with data types that led to a quick SDK improvement, the open-source nature of TelemetryDeck's SDKs allowed Panic to build a custom integration for their WxWidgets-based apps. The results were immediate; TelemetryDeck's charts offered far more insightful, time-series data than Panic had previously experienced, enabling them to identify app bottlenecks and improve user workflows effectively. The EU-based infrastructure of TelemetryDeck also automatically satisfied customer compliance requests regarding data transfer regulations.

Panic Inc