Case Study: Gigaclear achieves reliable, scalable broadband service with Telehouse colocation and Remote Hands support

Gigaclear chose Telehouse based on its unrivalled connectivity to business-critical partners and content service providers

Gigaclear, a rural broadband provider, needed a highly reliable and scalable infrastructure to deliver always-on service, meet strict Ofcom regulatory requirements, and support its growth across rural communities. By colocating with Telehouse at London Docklands, Gigaclear gained the resilience and capacity needed to protect service quality and customer experience.

Telehouse provided colocation and 24/7 Remote Hands support, helping Gigaclear avoid unnecessary travel for routine maintenance, resolve issues faster, and improve team agility. As a result, Gigaclear saw fewer service disruptions, stronger customer satisfaction scores on Trustpilot, and a better reputation to support new sales and future expansion, with Telehouse South adding further room for growth.

Gigaclear

Gabriel Yepes

Head of Networks