Case Study: VoIP Unlimited drives commercial growth with Telavox Platform

VoIP Unlimited launches Vox One in 2022 with Telavox

VoIP Unlimited, a UK provider of telecoms and connectivity solutions, faced the challenge of differentiating its offerings and finding new growth in a saturated market. They partnered with vendor Telavox and adopted the Telavox Platform to move beyond their in-house UCaaS environment and integrate mobile services into their core business communications proposition.

The solution implemented by Telavox provided an API-led, white-label foundation that enabled VoIP Unlimited to launch a unified portal and offer a fully integrated mobile service. This allows their customers to manage mobile as a business service, leading to smarter call handling, better reporting, and CRM-linked workflows. For VoIP Unlimited, Telavox's solution created a more differentiated proposition, strengthened customer retention, and opened new revenue streams, all built on a scalable model designed for growth without adding operational drag.

VoIP Unlimited