Case Study: AniCura réduit ses coûts de téléphonie de 30 % avec Telavox

Anicura Reduced Telephony Costs by 30% by Switching to the Cloud

AniCura, a group of veterinary hospitals and clinics in Sweden, wanted to unify the many different PBX solutions used across its 45 sites so reception teams could collaborate more easily and refer pet owners to available specialists across regions. To support the move to a single cloud-based telephony platform, the company evaluated several providers and looked for strong integration options, an intuitive interface, and hands-on support during rollout.

AniCura chose Telavox and moved to its cloud PBX and telephony services, with Telavox handling much of the implementation, training, and clinic onboarding. The result was a simpler transition, less work for AniCura’s IT team, and estimated telephony cost savings of about 30%, along with time savings and better access to call statistics and integration potential.

AniCura

Ulf Ståhl

IT Manager