Case Study: Jefferson Health expands accessible telehealth care with Teladoc Health

Jefferson Health saves about $100 per telehealth encounter with Teladoc Health

Jefferson Health sought to meet growing consumer demand for accessible and affordable healthcare by implementing a comprehensive enterprise-wide telehealth strategy. To achieve this, they partnered with vendor Teladoc Health to utilize their licensable Software as a Service (SaaS) telehealth platform, which is designed specifically for health systems.

The solution from Teladoc provided a configurable, cloud-based platform that integrated seamlessly into Jefferson's electronic health record and clinical workflows, enabling both scheduled and on-demand virtual visits. The results were significant: their on-demand service, JeffConnect, resolved nearly 80% of care episodes without a trip to the ER, attracted 40% new patients, and saved approximately $100 per encounter. Teladoc's platform was pivotal in delivering more efficient and cost-effective patient care.

Jefferson Health