Case Study: Bay County, Florida achieves $188K in savings and avoids a 38% premium surge with Teladoc Health (HealthiestYou)

How HealthiestYou helped Bay County offset a 38% surge in premiums

Bay County, Florida — responsible for benefits for more than 1,000 employees and board members — faced a projected 38% surge in health insurance premiums and rising deductibles. After a county clinic proved infeasible, the risk manager selected HealthiestYou, Teladoc Health’s virtual care offering, to expand access to care and curb escalating costs.

Teladoc Health implemented HealthiestYou’s 24/7 virtual care and member engagement programs, which provided critical access during Hurricane Michael and was offered free to affected residents. The solution drove over 70% member utilization (71% reported), reduced unnecessary ER and primary care visits, and delivered approximately $188K in claims savings—helping lower Bay County’s insurance claims and premiums.

Bay County, Florida

Eve Tooley

Risk Manager