Case Study: a major East Coast utility provider achieves real-time asset visibility and 20% less material loss with N-Smart and TEKTELIC

A major East Coast utility provider cuts material loss by 20% with TEKTELIC

The customer, a major East Coast utility provider, faced significant challenges in tracking its assets across warehouses, yards, and service trucks. Relying on manual processes led to misplaced inventory, duplicate orders, and a lack of visibility, which hampered efficiency, especially during outages. They partnered with TEKTELIC to address these issues.

TEKTELIC, alongside N-Smart, implemented a solution using TEKTELIC's KONA Micro Gateways and PELICAN STORK devices for LoRaWAN® and BLE connectivity. This provided real-time asset tracking integrated with an AI-powered platform. The results included a 20% reduction in material loss, a 15% decrease in inventory costs, and annual savings of $5,500 per service truck, significantly improving operational efficiency and outage response.