Case Study: Al Hussaini Trading Company achieves an omnichannel retail experience with TekRevol

Al Hussaini Trading Company unifies 40+ outlets with TekRevol's omnichannel eCommerce platform

Al Hussaini Trading Company, a leading Saudi marketplace for watches and jewelry, sought to unify its digital and physical retail channels. They faced the challenge of creating a more connected omnichannel experience across their website and over 40 outlets. The vendor, TekRevol, was engaged to refine their eCommerce presence and implemented a new platform using BigCommerce.

TekRevol designed and built a comprehensive omnichannel solution from scratch. This included integrating POS and CRM systems, implementing data synchronization middleware, and adding features like in-store pickup, a store locator, and multilingual support. The result was a sleek, human-centric BigCommerce platform that seamlessly connected all sales channels, making it easier for the business to scale and execute strategy.

Al Hussaini Trading Company