Case Study: Import Auto Shop modernizes operations and boosts productivity with Tekmetric

We recently caught up with Austin Blanton to learn how he's grown as a shop owner, and how he's transformed Import Auto Shop into the thriving business it is today

Import Auto Shop, a small independent auto repair business owned by Austin Blanton, sought to modernize its operations and improve efficiency. The shop needed a more robust, cloud-based system to replace its initial digital vehicle inspection tool and to manage customer communication and daily tasks more effectively. They turned to the vendor Tekmetric for a comprehensive shop management solution.

By implementing Tekmetric, Import Auto Shop went fully paperless, using its platform for digital vehicle inspections, estimates, invoices, and text-to-pay. This streamlined quoting, parts ordering, and customer communication. The solution significantly boosted productivity and revenue, supporting an average car count of 170 and an average repair order of $520. Tekmetric also provided data security and remote access, freeing up time for the owner to pursue fleet accounts and community initiatives.

Import Auto Shop

Austin Blanton

Owner