Tekmetric
28 Case Studies
A Tekmetric Case Study
The customer, TL Auto Repair, was an auto repair shop hindered by outdated software, frequent downtime, and a lack of integrations, which created inefficiencies and a poor customer experience. To overcome these operational challenges, owner Jim Kellas sought a new shop management system and chose to implement Tekmetric.
By switching to Tekmetric, TL Auto Repair gained seamless integrations, a reliable browser-based platform, and tools for customer communication like text messaging and digital inspections. This solution streamlined their workflows, reduced overhead, and helped them achieve over $2 million in revenue by making higher-ticket repairs more accessible to customers through integrated financing options.
Jim Kellas
TL Auto Repair