Case Study: S&S Auto Repair drives growth and goes paperless with Tekmetric

How his shop was able to grow during COVID-19 and why it's important to try to make a difference in his employee's lives

S&S Auto Repair, a family-owned auto repair shop in Chattanooga, TN, was looking to modernize its operations and build a more resilient business. The challenge was to improve organization, go completely paperless, and find a way to connect with and grow its customer base, especially during the COVID-19 pandemic.

The shop implemented Tekmetric's cloud-based shop management system. This digital solution allowed S&S to go paperless, organize repairs more effectively for customers, and implement safe, touchless service. As a result, Tekmetric helped S&S Auto Repair streamline its operations, which supported the shop's growth and enabled it to successfully open a second location during the pandemic.

S&S Auto Repair

Aaron Smith

Owner