Case Study: Performance Transmission & A/C Automotive Repair boosts efficiency and profitability with Tekmetric

How Efficient Shop Management Helped Dustin Baxley Earn More Time and Take Performance Transmission & A/C Automotive Repair to New Heights

Performance Transmission & A/C Automotive Repair, a family-owned auto shop in Gainesville, Florida, faced significant inefficiencies with its 19-year-old shop management software. The outdated system created bottlenecks, especially at the end of the day when staff spent hours manually entering invoices, and made customer communication slow and cumbersome. Seeking to improve efficiency and break these operational logjams, the owners began searching for a modern solution, ultimately selecting the Tekmetric shop management system.

By implementing Tekmetric, the shop gained an intuitive, cloud-based platform for estimates, invoicing, and customer communication. Key features like one-click estimate texting and comprehensive reporting streamlined workflows, eliminated the end-of-day bottleneck, and provided valuable business insights. The results were substantial: within four months of switching to Tekmetric, the shop experienced its most profitable months ever, with the average repair order increasing by approximately $50 year-to-date. Tekmetric also provided the owner with remote visibility, granting more time to focus on family and business growth.

Performance Transmission & A/C Automotive

Dustin Baxley

Performance Transmission & A/C Automotive