Case Study: Northrich Automotive drives 20% more car count and over $1M revenue with Tekmetric

Driven by Family The Northrich Automotive Evolution

Northrich Automotive, a family-owned auto repair shop in Richardson, TX, faced operational inefficiencies that were holding back its growth. After the founder's daughter, Rochelle Gotsdiner, joined the business, she identified the need for a modern shop management solution to replace their outdated and slow software, which had poor history tracking and customer support. This led them to seek out the services of Tekmetric.

By implementing Tekmetric's cloud-based shop management system, Northrich Automotive gained access to digital vehicle inspections and comprehensive reporting tools. The solution resulted in a 20% increase in car count, over 415 online reviews with a 4.8-star average, and a 30% time savings for management, which helped push revenues over $1 million. The team at Tekmetric provided the crucial tools and support that drove this impressive business growth.

Northrich Automotive

Rochelle Gotsdiner

Led Co-Owner