Tekmetric
28 Case Studies
A Tekmetric Case Study
CarTech Auto Center, a multi-location auto repair shop, was facing significant operational challenges that threatened its closure. Their legacy software system could not provide a holistic view of all five shops, leading to inefficiencies in quoting, manual parts sourcing, and a lack of technician performance tracking. To address these issues, owner Will Rivera turned to the vendor Tekmetric and its shop management software for a solution.
By implementing Tekmetric's platform, CarTech Auto Center gained a unified dashboard for all locations, faster digital quoting, and built-in billable hour tracking for technicians. The solution streamlined parts ordering and provided the real-time visibility needed to manage the multi-shop business. As a result, Tekmetric helped the shop achieve a 48% increase in monthly revenue, from $155,000 to $230,000, within just nine months, while also doubling the car count at their flagship location.
Will Rivera
CarTech Auto Center