Case Study: Branch Automotive achieves 77% ARO growth with Tekmetric

Branch Automotive grows ARO 77% with Tekmetric

Branch Automotive, a diesel specialist shop in Colorado, faced challenges with inefficient workflows and a low average repair order (ARO) due to their previous shop management system. Their process required advisors to manually create estimates for each inspection finding, which slowed down their team and created friction. Seeking better reporting and a faster way to convert inspections into estimates, they turned to the vendor Tekmetric and its shop management platform.

By implementing Tekmetric's digital vehicle inspections (DVI) and its one-click sub-estimate feature, Branch Automotive streamlined its entire inspection-to-estimate workflow. The solution provided clear visibility into performance metrics, enabling better coaching and consistent use of the industry's 300% rule. As a result, Tekmetric helped Branch Automotive achieve a 77% increase in its average repair order, growing it from $583 to over $1,000, and win a Shop Excellence Award for Sustained Growth.

Branch Automotive