Case Study: American Multinational Food Manufacturing Company achieves smoother financial close with TekLink's Anaplan support

TekLink provides end-to-end support for its client’s APAC and Africa business

TekLink worked with an American multinational food manufacturing company in the CPG industry that needed uninterrupted support across APAC and Africa for its financial controls processes. Using Anaplan, the customer had to manage KPIs across 13 business units and more than 50 countries while maintaining stable service and minimizing disruption.

TekLink delivered an end-to-end support model with dedicated solution architects, detailed documentation, end-user training, ongoing model optimization, integration support, and root-cause analysis. Over 12 months, TekLink completed more than 150 enhancements at no added cost, improved reporting automation and closing-cycle efficiency, enabled smoother knowledge transfer, and helped the customer manage issues with minimal intervention across time zones from Australia to Africa.