Case Study: Global Access Solutions and Product Services Company improves job monitoring and automation with TekLink and CPS Redwood

Schedule, automate monitoring and alerts in Batch Job Management

TekLink worked with Global Access Solutions and Product Services Company, a global leader in access solutions and products, to address a lack of automation in job monitoring and timely notification to job owners. The company needed centralized job administration, simpler management of complex cross-system dependencies, and better workload optimization in its SAP environment.

TekLink implemented CPS Redwood for job scheduling and monitoring, including multi-step and dependent jobs across SAP systems, non-SAP applications, and maintenance start/stop processes. The solution added automated alerts for failed, delayed, and long-running jobs, enabled parallel processing, and supported high availability and custom monitoring programs. As a result, Global Access Solutions and Product Services Company improved service levels, reduced IT ownership costs, optimized workloads, and gave application owners faster response to job issues.