Case Study: a leading protective materials and packaging solutions provider improves sales reporting performance with TekLink's SAP HANA and SAC dashboard

Sales Effectiveness Dashboard Powered by SAP HANA and SAC

TekLink worked with a leading protective materials and packaging solutions provider that lacked a consolidated view of account manager performance against the Annual Operational Plan (AOP). The company needed better reporting on sales effectiveness across revenue, forecasts, opportunities, account visits, and customer service to improve regional sales focus, account manager throughput, conversion rates, and AOP attainment.

TekLink implemented HANA Cloud data models and SAP Analytics Cloud dashboards to deliver sales effectiveness reporting, integrating data from S/4HANA, C4C, and AOP flat files. The solution included calculation views for master data, sales orders, billing, opportunities, account visits, and forecasted pipeline, along with ongoing AMS support. TekLink’s solution improved report performance by 30% and gave decision-makers better visibility into AOP tracking, sales KPIs, product category performance, forecasts, and lost opportunities.