Case Study: Dutch Miller Group saves $1M with Tekion

Dutch Miller Group saves $1M and cuts repair order processing by 15 minutes with Tekion

The Dutch Miller Group, a dealership group operating 13 locations, faced significant challenges due to fragmented legacy systems for sales, service, and parts. This resulted in time-consuming manual processes, including a 45-minute daily paperwork run between dealerships and hours spent on manual reporting, while also costing $20,000 to $25,000 per month for over 12 different vendors.

By implementing Tekion's Automotive Retail Cloud, a unified platform, the customer consolidated all operations. The solution digitized workflows, enabling real-time data access across all locations. This led to repair order processing times being cut by 15 minutes and month-to-month deal comparisons becoming 85% faster. Tekion's platform helped Dutch Miller Group save over $1 million in operational costs, largely from eliminating numerous vendors and realizing substantial labor efficiencies.

Dutch Miller Group