Case Study: a large healthcare system improves Epic clinical education with Tegria

Rebuilt Epic Master Training Environment Improves Clinical Education

A large healthcare system in the Midwest faced a challenge rebuilding its Epic Master Training Environment (MST) prior to a version upgrade. The environment was out of sync with production, filled with errors and obsolete data, which hampered clinical education. The system engaged Tegria for its expertise in training environment rebuilds to meet a tight deadline and improve the platform for its instructional designers and providers.

Tegria implemented a phased solution that included patient library creation, duplicate removal, and server optimization. The results were significant: a 50% reduction in server refresh time, over 15,000 patient duplicates removed, and a streamlined master patient library. Tegria's work ensured the upgrade was completed on time and transformed the MST into a more effective and efficient tool for systemwide education.