Case Study: Arrowhead Regional Medical Center recovers $5.3M and boosts EHR go-live with Tegria

Optimized Revenue Cycle Workflows Recover $5.3M, Boost EHR Go-Live

Arrowhead Regional Medical Center, a teaching hospital, needed to optimize its revenue cycle workflows to maximize the value of its new Epic EHR implementation. With the go-live date approaching, they engaged vendor Tegria for support to assess their readiness and ensure a return to pre-live revenue levels.

Tegria implemented a comprehensive solution that included revenue cycle optimization and establishing a new revenue integrity program. Their experts provided leadership mentoring, created training materials, and placed a clinical analyst to work directly with staff to ensure proper charge capture. As a result, Tegria helped the customer recover over $5.3 million in missing charges, achieve 106% charging above baseline within 90 days post-live, and consolidate work queues to improve efficiency.

Arrowhead Regional Medical Center

Arvind Oswal

Chief Financial Officer