Case Study: University Medical Center improves clinical outcomes and revenue with Tegria’s customized Epic decision support

Customized Clinical Decision Support Improves Outcomes

University Medical Center, a public hospital and academic medical center in Las Vegas, needed to stabilize its Epic workflows one year after an accelerated go-live. Facing challenges with clinical scalability and financial success, UMC required a partner to improve nursing documentation, implement predictive analytics, and enhance patient safety monitoring. They engaged Tegria for its clinical documentation expertise and managed services to address these critical needs.

Tegria implemented customized clinical decision support tools within Epic, creating real-time patient safety monitoring and streamlined documentation workflows. Their solution included tailored sepsis predictive tools, dashboards for data-driven leadership decisions, and a rebuild of the ED charge calculator. The results included a significant financial improvement, with the ED rebuild protecting $271,000 in annual net revenue. Overall, Tegria's work helped UMC improve staff efficiency, enhance patient safety, and generate a greater return on its Epic investment.

University Medical Center

Bambi Patterson

MCD CCC/SLP