Case Study: S.J. Smith achieves real-time visibility and operational efficiency with TECSYS

S.J. Smith Realizes Their Ambitious Supply Chain Vision with TECSYS

S.J. Smith, a family-founded distributor of packaged gases, welding supplies and industrial products with 14 locations across four states, faced the challenge of replacing a custom legacy system while maintaining high-volume, multi-location operations and strict control of hazardous and specialty inventory. Leadership needed an integrated solution—covering asset tracking, distribution and finance—that would support continuous improvement, preserve service levels during the transition, and provide real-time visibility to measure outcomes.

TECSYS delivered a phased implementation—asset tracking and rental billing, then finance, then full operations—using its iTopia platform and integrations to existing tools. The new system provided custom reporting, real-time data, automated replenishment and cross-docking, centralized inventory and cylinder traceability, and integrated financials. As a result S.J. Smith gained faster response times, reliable analytics, the ability to process 1,500–2,000 order lines daily, reduced freight and purchasing inefficiencies, and measurable improvements across operations and finance.

S.J. Smith

Richelle Smith-Brecht

President and COO