Case Study: Cleveland Brothers achieves 500 orders per day and 40% fewer staff with Tecsys’ Elite WMS

Cleveland Brothers Delivers 500 Orders Per Day with 40% Less People Using Tecsys’ Elite WMS

Cleveland Brothers, a long-standing Caterpillar dealer operating 25 locations and an 85,000 ft² central warehouse, was struggling with a paper-based inventory system after rapid growth and acquisitions. Managing roughly 170,000 SKUs and processing about 500 orders (6,000 items) per day, the company needed real-time visibility, better resource management and a scalable warehouse solution to support parts distribution and service commitments.

They implemented Tecsys’ Elite WMS plus automated handling, RF scanning and zone/pick-and-pass workflows, fully integrated with Caterpillar systems; the solution went live in under four months. The result: paperless operations, the same daily volume handled with 40% fewer people, 99% order accuracy and a 99.98% fill rate, ~20% more stocked items and roughly a 30% reduction in labor/operating costs.

Cleveland Brothers

Rick Hoose

General Parts Manager