Case Study: Mercy achieves $11–$13M in perioperative savings and improved patient safety with Tecsys Elite Healthcare

A Clinically Integrated Supply Chain in Perioperative Services at Mercy

Mercy, a top-five U.S. health system serving millions, identified perioperative services — with 259 operating rooms generating 42% of its revenue — as vulnerable to changing reimbursement and high supply/labor costs. Manual inventory and inaccurate physician preference cards were creating supply disruptions, extra labor (including 38% of picked items returned), documentation gaps, patient safety risks, and financial leakage, prompting a comprehensive assessment and transformation plan.

Mercy partnered with Tecsys and its Elite Healthcare platform to integrate clinical and financial systems, adding business intelligence, EMR linkage, UDI tracking, and automated inventory and replenishment workflows. The initiative improved visibility and workflow efficiency, enabled fact-driven preference‑card and charge‑capture optimization, and is expected to save $11–13M over four years (with $21.2M of identified savings across specific objectives), while reducing OR turnover 12%, serious reportable events 71%, and improving clinician satisfaction 37%.

Mercy

Betty Jo Rocchio

Senior Vice President and Chief Nursing Officer