Case Study: Dawatech unifies multi-country pharmacy operations with Odoo 16 from TechUltra Solutions

Dawatech unifies pharmacy operations across 3 countries with TechUltra

Dawatech, a regional pharmacy and healthcare retailer operating across Saudi Arabia, Jordan, and Egypt, faced significant challenges in unifying its multi-country operations. Its store control, pricing, refunds, and cashier sessions were inconsistent across branches. Furthermore, differing regional compliance requirements for e-invoicing, insurance, and payments in each market, coupled with disjointed digital channels and a lack of a full general ledger, created operational complexity. To solve this, they partnered with TechUltra Solutions.

TechUltra Solutions implemented a unified Odoo 16 platform built around a stable pharmacy-first core. The solution extended this core with regional compliance packs for Saudi Arabia, Jordan, and Egypt, enabling governed point-of-sale operations, integrated B2B and consumer channels, and a full finance suite. This provided Dawatech with enforced checkout policies, operational visibility, and the ability to open new markets by simply adding a regional pack instead of rebuilding its entire ERP, all on a single system of record.

Dawatech