Case Study: a European healthcare services company speeds up quoting and boosts revenue with TechTorch's Salesforce CPQ

European Healthcare Services Company cuts quoting time by 33% with Techtorch

A European healthcare services company faced significant challenges due to its manual quoting processes, which resulted in delays, errors, and inconsistent pricing. Their systems were not integrated, creating silos between sales and finance. To address this, they partnered with vendor Techtorch to implement Salesforce CPQ.

Techtorch implemented Salesforce CPQ to automate and streamline the quoting process. The solution integrated with the company's CRM, Billing, ERP, and CLM systems, enabling guided product configuration and automated workflows. This resulted in a 33% reduction in quoting time, 30% fewer errors, and a 20% boost in deal values through improved cross-selling.