TechSmith
13 Case Studies
A TechSmith Case Study
The American Cancer Society’s Great Lakes Division, led on communications by Angela Dockett, faced the challenge of training staff and coordinating website/content work across thirteen field offices in two states while coping with travel budget cuts and limited IT resources. Managing multiple websites and policies made clear, visual communication and fast troubleshooting essential.
Their IT team introduced TechSmith tools—Camtasia for recorded training, plus Snagit and Jing for screenshots and quick demos—and trained departmental users to create their own videos. The result: effective remote training and collaboration with regional and national offices, reduced travel costs, faster content edits and feedback, and an affordable, scalable solution for a cash‑conscious nonprofit.
Angela Dockett
Marketing Communications Manager