Case Study: Telecommunications Service Provider achieves faster network performance reporting with Technosoft Corporation

Telecommunications Service Provider - Customer Case Study

The client, a telecommunications service provider and the fourth-largest wireless network operator in the US, faced a challenge with its data warehouse due to massive data growth from 4G LTE technology, which caused performance issues and a potential SLA breach. Technosoft Corporation was engaged to help complement the traditional data warehouse with a more cost-effective and scalable framework to provide on-time network performance metrics.

Technosoft Corporation implemented a Hadoop-based platform to work alongside the existing data warehouse, moving historical data to Hadoop and using Hive and Pig for processing. This solution delivered a 3.5x performance improvement in data delivery, enabling the client to handle growing data volumes, meet SLAs, and achieve significant cost savings. The new platform also provided the future-proof ability to introduce unstructured data from sources like social media and web logs.