Case Study: Washington State University supports students from inquiry through graduation with Technolutions Slate

Washington State University supports 2,500 students with Technolutions

Washington State University's Global Campus faced a challenge when the university consolidated its recruitment systems, forcing the online campus to find a new solution for managing student communication and processing with a small operational staff. Technolutions provided its Slate platform as the university-wide CRM.

The implementation of Technolutions' Slate allowed the small Global Campus team to manage communications and daily processing for 2,500 undergraduate students efficiently. Using Slate's tools for forms, workflows, and portals, the team centralized advising, orientation, scholarships, and event registration, significantly streamlining operations from student inquiry through graduation. The staff now manages nearly all student services within Slate, aiming to reduce student email overload and create a more seamless experience.

Washington State University