Case Study: Victoria University improves student experience and efficiency with TechnologyOne OneEducation

Victoria University - Customer Case Study

Victoria University, a dual-sector institution managing both TAFE from nearly 200 pain points in its legacy student management system, fragmented finance technology, and a frequently crashing timetabling platform. These issues created delays, duplication, and manual work, hampering staff productivity and the student experience.

The university partnered with TechnologyOne to implement its unified SaaS ERP platform, OneEducation. This solution consolidated finance, student management, and timetabling systems. The results were substantial: Victoria University eliminated over 179 pain points, lifted enrolment conversion rates, and empowered staff with automation and real-time reporting, leading to major time savings and improved service delivery.

Victoria University

Michael Lapolla

Director, Strategic Financial Solutions & Processing