Case Study: Shellharbour City Council achieves more transparent meeting processes with TechnologyOne DXP Meetings

Shellharbour City Council - Customer Case Study

Shellharbour City Council faced a challenge with its meeting processes, which were complex, reliant on a single officer for preparing agendas, and caused staff to work across disconnected systems to prioritize actions. They partnered with TechnologyOne to modernize this aspect of their operations using the OneCouncil Ci Anywhere platform.

TechnologyOne implemented their DXP Meetings solution, a mobile-first app that streamlined the creation, management, and recording of meetings. This provided the council with a centralized system for documentation and approvals, integrated with Enterprise Content Management (ECM) to create a single task list. The outcomes for Shellharbour City Council included a fast rollout, drastically reduced administrative burden, improved visibility for tracking work, and a much richer, more transparent user experience for staff.

Shellharbour City Council

Adele Taylor

Manager Business Information Solutions