Case Study: Parkes Shire Council improves efficiency and service delivery with TechnologyOne’s integrated ERP solution

Parkes Shire Council - Customer Case Study

Parkes Shire Council faced the challenge of outdated, disjointed legacy systems that created data silos and highly inefficient manual processes. This made it difficult to obtain quality data for decision-making and prove the organization's agility. Seeking to become more efficient and future-proof its operations, the council partnered with TechnologyOne for a solution.

TechnologyOne implemented its integrated OneCouncil enterprise solution, which streamlined all business operations and broke down departmental silos. The results included a 90% reduction in paper invoice matching, faster supplier payments, and a more efficient payroll process. This implementation allowed Parkes Shire Council to redeploy staff to improve service delivery for its 15,000 residents.

Parkes Shire Council

Anthony McGrath