Case Study: Devonport City Council achieves major operational efficiency gains with TechnologyOne

Devonport City Council - Customer Case Study

Devonport City Council, a regional government body in Tasmania, faced operational inefficiencies due to outdated, disparate systems and paper-based processes. Their technology deficit, poor security, and lack of mobility for staff presented a significant challenge. To address this, the council partnered with TechnologyOne to begin a digital transformation.

TechnologyOne provided its Software-as-a-Service (SaaS) platform and implemented its Enterprise Asset Management solution. This move streamlined operations, broke down departmental silos, and provided staff with greater mobility. The council achieved approximately $500,000 in annual cost savings, increased productivity, and enabled innovative Smart City initiatives by connecting Internet of Things (IoT) devices directly to the TechnologyOne system.

Devonport City Council

Jeffrey Griffth

Deputy General Manager