Case Study: City of Newcastle streamlines payroll and accounts payable with TechnologyOne OneCouncil

City of Newcastle - Customer Case Study

The City of Newcastle, the second largest local government area in New South Wales outside of Greater Sydney, faced significant inefficiencies due to manual, paper-based processes. Its payroll team spent excessive hours processing physical timesheets, while accounts payable was also a time-consuming operation that lacked real-time data visibility. The council partnered with vendor TechnologyOne to address these challenges using its OneCouncil solution.

TechnologyOne implemented its cloud-based CiA platform, utilizing the integrated HR and Payroll module to digitize timesheets and automate accounts payable workflows. This solution eliminated an estimated 80% of manual data entry, saved the payroll team two weeks of processing time per pay period, and provided real-time reporting capabilities. The measurable impacts include an estimated annual saving of 12 tonnes of paper from automated accounts payable and the preservation of 6.5 trees by moving to electronic timesheets.

City of Newcastle

David Clarke

Executive Director of Corporate Services and Chief Financial Officer