Case Study: WASH Multifamily Laundry Systems improves analytics and growth with Technology Management Concepts and Microsoft 365

WASH Multifamily Laundry Systems cuts acquisition systems integration time in half with Technology Management Concepts

WASH Multifamily Laundry Systems, a leader in multifamily laundry services, faced the challenge of managing explosive growth and the vast amounts of data from over 500,000 machines. Their older technology was insufficient for expansion and data analysis. To power their business transformation, they partnered with vendor Technology Management Concepts (TMC) and adopted Microsoft Office 365.

Technology Management Concepts implemented a cloud-based solution centered on Microsoft Office 365, which included Power BI for business analytics and Yammer for collaboration. This allowed WASH employees to generate their own reports instantly, cutting the wait time for business insights from weeks to minutes. The solution also halved the systems integration time for new acquisitions. The company achieved a return on investment in less than 12 months, saved money on licensing, and maintained its company culture despite rapid growth.

WASH Multifamily Laundry Systems