Technology Management Concepts
19 Case Studies
A Technology Management Concepts Case Study
Fieldpiece Instruments, Inc., a distributor of HVAC-R tools, faced challenges managing its exponential growth and international expansion due to its disparate on-premise systems. Its legacy Intuitive™ ERP and lack of a proper CRM made consolidating financial and sales data across multiple entities and currencies difficult. The company partnered with vendor Technology Management Concepts (TMC) to find a scalable solution and begin its digital transformation.
TMC implemented a comprehensive Microsoft cloud solution, replacing Intuitive™ with Dynamics 365 Business Central and deploying Dynamics 365 Sales and other integrated applications. This provided Fieldpiece with accurate, real-time data and automated previously manual processes. As a result, the company gained control over its operations, thrived during the pandemic, and achieved record growth. The ongoing partnership with TMC has continued to drive innovation and centralize their technology strategy.