Case Study: Center Joint Unified School District simplifies remote support with Techinline's FixMe.IT

California-based educational organization moves from TeamViewer to FixMe.IT for simplified remote support

The Center Joint Unified School District (CJUSD), a California-based educational organization, was using TeamViewer but sought a more user-friendly and cost-effective remote support solution. Their challenge was to find a modern remote desktop tool that would simplify the process for both their network technicians and their non-technical end users. They evaluated several major players in the market before selecting Techinline's FixMe.IT product.

Techinline's FixMe.IT provided a simplified and secure remote support solution. Key factors in its selection were its intuitive ease of use, seamless drag-and-drop file transfer feature, and competitive pricing. The solution allowed technicians to connect in just three simple steps, which clients found easy to use and educational. As a result, CJUSD achieved a more efficient and modern support process, moving away from what they considered outdated technology.

Center Joint Unified School District

Eugene Graham

Network Specialist