Case Study: Leading E-commerce Company achieves 75% increase in e-commerce business with Techforce

Leading E-commerce Company - Customer Case Study

Leading E-commerce Company, a major online marketplace, needed to modernize its legacy platform to support smart payment gateway routing, fast merchant onboarding with KYC/AML and fraud checks, multiple payment options, AI-driven cross-selling/up-selling, and rapid analytical reporting. Techforce was engaged to deliver these capabilities, using solutions such as AI-based payment gateway routing, Unbxd personalization, a pluggable merchant onboarding API, and a unified payments endpoint.

Techforce implemented a state-of-the-art architecture—AI routing, Unbxd personalization, automated email marketing, KYC/AML onboarding modules, multi-method payment single endpoint and fast system integration—backed by Cassandra and Spring technologies. As a result, Techforce helped the customer achieve a 75% increase in e-commerce business, 45% lower payment processing fees, merchant onboarding in 30 minutes, system integration in 30 minutes, support for 20+ payment methods and 120 merchants onboarded.