Case Study: Silverback Production achieves streamlined workforce management with TechEniac

Silverback Production builds a 4-level workforce platform with TechEniac

TechEniac partnered with Silverback Production, a company facing significant challenges in managing its growing and dynamic workforce. The company struggled with disconnected processes for scheduling, communication, and attendance tracking. Key pain points included an inability to manage day-to-day changes in workforce requirements, a lack of clear confirmation from assigned workers, and difficulty reaching crew members with time-sensitive information through reliable channels.

TechEniac engineered a custom AI-powered workforce management platform to address these issues. The solution featured day-level shift scheduling, a multi-step worker confirmation flow, and multi-channel communication tools. It also provided two purpose-built user experiences: a detailed admin dashboard and a mobile-first worker portal. The platform delivered a more structured and efficient operational workflow, supported 24+ hour shifts, and was powered by over 50 core data models, resulting in over a year of continuous product development and evolution for Silverback Production.

Silverback Production