Case Study: Blue Stone Dental achieves reliable, Dentrix-integrated, self-managed communications with TechCentral's OfficeSuite Dental

Upgrades Its Communications System with Broadview’s OfficeSuite Dental

Blue Stone Dental, a single‑office practice in Keller, Texas, had spent $20,000 on two cloud phone systems that were unreliable, lacked Dentrix integration, and required technicians to make routine changes. Seeking an affordable, Dentrix‑integrated solution with better support, the practice chose TechCentral’s OfficeSuite Dental cloud phone system.

TechCentral implemented OfficeSuite Dental with a one‑day install and rental equipment option (no upfront cost), giving staff web access to change office hours, call routing, outgoing messages and forward to cell phones; calls now pop up patient records via Dentrix. The result: Blue Stone Dental regained control, eliminated recurring technician visits and extended downtime, improved patient responsiveness and front‑desk efficiency, and now manages the system themselves with TechCentral support when needed.

Blue Stone Dental

Rebecca Lauck

Dentrix practice management software