Case Study: Birmingham Dental Center achieves secure, seamless digital dentistry with TechCentral's Omnicore

How TechCentral can take IT concerns off of his plate with Omnicore, a fully managed and licensed network in a box

Birmingham Dental Center, led by Dr. Thomas Coburn, had built a modern, digital practice but ran into serious IT challenges after upgrading X‑ray sensors and intraoral cameras. With an inadequate server and aging workstations, frequent crashes, a single unsecured Wi‑Fi for patients and staff, and no dedicated IT person, the practice needed a reliable, secure solution — so they contacted TechCentral and learned about the Omnicore all‑in‑one network.

TechCentral deployed Omnicore (virtualized server, NAS, UPS, business firewall, guest Wi‑Fi, managed workstations and ongoing monitoring), plus hybrid cloud backup and full hardware management. The installation eliminated regular crashes, secured patient data with a separate guest network and modern firewall, and gave staff and Dr. Coburn peace of mind through weekly support and proactive monitoring. According to Birmingham Dental Center, the rollout went smoothly with “literally no problems,” improved patient experience, predictable monthly pricing, and clear reduction in IT burden.

Birmingham Dental Center

Debbie Quinn

Birmingham Dental Center