Case Study: Business Process Outsourcing Company achieves faster, lower-cost fare audit automation with Techcello CelloSaaS

BPO Platform - Customer Case Study

Business Process Outsourcing Company, a US-based integrated BPO and technology-enabled services pioneer, needed a faster and more cost-effective way to build a complex Fare Audit Automation System for the aviation domain. Their challenge was to create a highly secure, scalable, configurable, and regulatory-compliant web platform with extensive non-functional requirements while keeping costs and delivery time under control.

Techcello provided its CelloSaaS multi-tenant .NET framework to accelerate development of the Fare Audit Automation System. Using Techcello’s workflow, business rules, theming, reporting, notification, security, and auditing capabilities, the customer could focus on application features from day one; Techcello says the framework helps build multi-tenant applications 30–40% faster and 50% cheaper, enabling faster time to market and lower total cost of ownership.