Case Study: Vector Solutions improves LMS testing, migration, and reporting with TechAffinity

Vector Solutions boosts LMS support with TechAffinity and maintains a 95% customer renewal rate

Vector Solutions, a provider of online education and compliance solutions, faced the challenge of maintaining and enhancing its legacy Learning Management System (LMS) following its launch. The system required immediate support for a high volume of user queries, incidents, and necessary performance improvements. To address this, Vector Solutions signed a maintenance and enhancement contract with vendor TechAffinity to ensure the application remained up-to-date and bug-free.

TechAffinity implemented a comprehensive solution that included developing automation test scripts for eLearning courses and localization, managing data migration from the old system, and redesigning the user interface for better usability. They also utilized SQL Server Reporting Services (SSRS) for robust reporting and enforced coding standards for future maintainability. The results delivered by TechAffinity included reusable automated tests that save time and effort, a significant reduction in overall costs, and an improved, more stable product aligned with industry standards.

Vector Solutions