Case Study: Manuka Health Clinic achieves 25% revenue boost and seamless telehealth with Tebra

Telemedicine solution from Kareo Extends Quality Care for Lyme-MSIDS Patients, Boosts Practice Revenue

Manuka Health Clinic, a two‑person practice in Anchorage led by MSIDS specialist Dr. Ginger Scoggin, treats complex Lyme-related illnesses that often leave patients too ill or remote to travel. Because Dr. Scoggin was spending up to 25% of her time on phone or Skype consultations without being able to visually assess symptoms or bill for that care, the practice faced lost revenue and limited remote-treatment options.

By adding Kareo Practice Management with Kareo Telehealth—a cloud‑based, no‑download solution integrated with scheduling, eligibility checks, billing and secure video—MHC began conducting fully billable virtual visits and sharing lab results in real time. The clinic’s billings rose at least 25% with no increase in provider time, insurance submissions have been approved without denials, the need for two additional hires was avoided, and telehealth ensured uninterrupted patient care during emergencies like the 2018 Alaska earthquake.

Manuka Health Clinic

Ginger Scoggin

MSIDS Specialist