Case Study: SYFR Health Information Management achieves 50% faster operations and 30% higher revenue per encounter with Tebra's RPA solution

Taking Quality Service to the Next Level with Kareo’s Robotic Process Automation Solution

SYFR Health Information Management is a 40-person medical billing and consulting firm founded by two former physical therapists that serves clients in more than 20 states. Growth was limited by a patchwork of client EMRs and even paper records, which forced staff to cross-train on many systems, slowed claims processing, and left SYFR unable to compete with large, highly automated competitors.

By implementing Kareo’s Robotic Process Automation to integrate any EHR with Kareo Billing, SYFR automated data entry, gained better analytics and reporting, and won high-volume clients. The firm reports substantial gains—operational efficiencies improved by more than 40%, claims processing and throughput increased significantly (claims per staff doubled in practice), revenue per encounter rose about 30%, clean claim rates reached ~95% with denials of 2–3%—enabling rapid geographic and client-base growth.

SYFR Health Information Management

Dustin Martinson

Chief Executive Officer