Case Study: Behavioral Health Billing Services achieves rapid growth (19 clients in 3 months, 15× projected volume) with Tebra

Startup Soars High (and Fast) with Kareo

Behavioral Health Billing Services is a home-based medical billing startup founded by Heidi Ritton after she left a corporate sales role to spend more time with family. With no prior billing experience but strong business acumen, Ritton needed a fast, reliable platform to turn enrollments and claims into revenue quickly and build a scalable operation.

She chose Kareo Billing for its intuitive, end-to-end workflow and quick onboarding with a Customer Success Coach and self-guided tutorials (Ritton reached proficiency in about eight hours). Using Kareo for enrollments, eligibility checks, ERA posting, denials management and statements, BHBS grew from zero to 19 clients in three months, processed 13,500 claim touches in that period, hit 15× projected volume, hired contractors, and is on track for six-figure revenue in its first year.

Behavioral Health Billing Services

Heidi Ritton

Owner