Case Study: Dynamic Spine and Sports Therapy cuts no-shows by 25% and shifts to a four-day week with Tebra

Practice Cuts Back to Four Days a Week with Help from Kareo

Dynamic Spine and Sports Therapy, a suburban Atlanta chiropractic clinic serving nearly 1,000 mainly athletic patients a year, provides hour‑long initial assessments and ongoing manual therapies with a four‑person staff. The practice struggled with a previous practice‑management system that lacked integration and reliable appointment reminders, leading to frequent no‑shows and inefficient front‑office workflow.

In 2015 they switched to Kareo Engage (integrated with Kareo Practice Management), enabling multi‑channel reminders, easy confirmations, targeted outreach for unconfirmed patients, and timely closure alerts. The platform boosted their online presence (tripling reviews to about 35 and generating two new profile views daily), helped confirm roughly 4,000 appointments, virtually eliminated 25% of missed business, and made the clinic efficient enough to reduce office hours to four days a week—while being a cost‑effective choice.

Dynamic Spine and Sports Therapy

Jered Hull

Dynamic Spine and Sports Therapy