Case Study: Moore Support Services achieves 30% higher client profitability and faster reimbursements with Tebra

Moore Support Services - Customer Case Study

Moore Support Services, led by founder Lynn Moore, is a medical practice management and billing firm that helps more than 30 practices improve revenue, detect fraud, and streamline operations. The company’s differentiator was deep analytical work, but running manual Excel reports across many disparate EHRs was slow, error-prone, and made it hard to get reliable AR and productivity insights.

Moore implemented Kareo to centralize revenue-cycle analytics and dashboards, monitor daily operations (from missed chart notes to denied claims), and convert many clients onto a single platform (75% to date). As a result clients’ profitability improved about 30%, claim turnaround dropped from 3–6 weeks to ~2 weeks (electronic payments as fast as one week), practice staff time was reduced by ~20%, and Moore’s own office efficiency and profits rose roughly 20–25% and 15%, respectively.

Moore Support Services

Lynn Moore

CEO and Founder