Case Study: Life Medical Center achieves 5,000 patients in six months with Tebra

Life Medical Center - Customer Case Study

Elite Medical Billing, started by an MBA-driven founder as a one‑woman home business and now serving 22 practices with 26 employees, faced the challenge of launching Life Medical Center in the middle of a pandemic. The new clinic needed an easy-to-learn, integrated EMR and billing platform plus a way to rapidly reach and manage large numbers of patients for COVID testing and routine care.

Elite implemented the full Kareo suite—billing, clinical, Engage (communications and patient portal), telehealth, and automated intake—enabling online forms, text/email outreach, automated lab results, and post-visit surveys. The clinic grew to 5,000 patients in six months, handled 150 tests in a single day, cut new‑patient intake from ~20 minutes to under 5, earned 500+ mostly five‑star reviews, and saw about a 70% improvement in billing efficiency (with Kareo credited for roughly 50% of the biller’s profitability).

Life Medical Center

Mike Eldirani

Owner